- We provide uninterrupted high-end services to the customers to survive in the highly competitive business world, and because of this growing need for customer support services, call centres have made a significant place for themselves. BPO services have become an integral part of various industries as company provide cost-effective solutions for optimizing various business operations.
- We provide an extensive range of back office and front office services to customize business data processing services to the clients to meet their specific requirements.
- Customer support services provided by V-Cyan allow the company to handle various customer related issues effectively and resolve their queries promptly. The customer support services are utilized by the company to increase the rate of customer satisfaction and promote goodwill.
- V-Cyan have telemarketing services to boost sales and promote product awareness. We have skilled professionals who deliver quality results and who are focused towards their targets. Telemarketing includes services like lead generation, appointment scheduling, debt collection services, product promotion, cross selling, and hardcore selling.
- Accounts management services, such as customer acquisition and retention, sales lead management, lead qualification processing and demand generation help to increase the productivity and marketing ROI (Rate of Interest) of the client’s organizations.
- The order management services drive the order fulfilment process of any business and are used for order management and order processing. Various order management services offered by V-Cyan are order quoting, order processing, quality review, review of orders, adding missing information, mail order management, fax order management, sorting, clearing, batching, transmission, billing, order entry, issuing, and handling payments services.
- V-Cyan document management solutions are very useful for quality control, indexing, retrieval of data, storage, validation, and integrating activities. Document management is mainly the provision of scanning, creating, managing documents in electronic format and supporting imaging process for proof of delivery, managing employee files, purchase invoices, etc.
- V-Cyan offers customer care, technical support, accounts management, order and document management, transaction and payment processing and many other services to its clients worldwide to help them achieve their desired goals of customer management, cost reduction and increased productivity.