Enhancing Customer Engagement with Voice, Social, E-mail and SMS
Multi-lingual Customer Engagement Services.
State of the art ACD/IVR deployment.
Digital Recording and Playback.
Easy Integration with existing systems.
Thorough Training to every agent in Text based Conversations.
QA team to ensure performance and adherence to your script.
Rigorous Training on handling & responding to Email Queries.
Clear and concise dashboards on Agent Performance.
Toll Free Assist Services:
A single solution to manage all your inbound calling needs.
We help you get a unique, easy to remember Toll Free number.
Customer Complaints and Resolutions.
Technical Support / Help Desk.