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Non-IT Support

Enhancing Customer Engagement with Voice, Social, E-mail and SMS

Voice Support:

Multi-lingual Customer Engagement Services.
State of the art ACD/IVR deployment.
Digital Recording and Playback.
Easy Integration with existing systems.

Chat Support:

Thorough Training to every agent in Text based Conversations.
QA team to ensure performance and adherence to your script.

E-mail Support:

Rigorous Training on handling & responding to Email Queries.
Clear and concise dashboards on Agent Performance.

Toll Free Assist Services:

A single solution to manage all your inbound calling needs.
We help you get a unique, easy to remember Toll Free number.
Customer Complaints and Resolutions.
Technical Support / Help Desk.